User Alerts

The Alerts block controls which events this user will be notified about. Alerts can be displayed in the web interface or sent as emails / SMS.

Alerts can be generated upon the following triggers:

• High priority: These include high-priority input changes and geofence crossings, pager/emergency alerts from assets, and engine monitoring alerts.
• Files/pictures: Any files or camera pictures received from assets will be sent as an attachment.
• Overspeed: Occurs when assets send a high speed warning.
• Geofence: Includes waypoint reports from assets, and low priority geofence crossings.
• Excessive idling: Sent by assets when engine running with no movement.
• Maintenance: Includes maintenance alerts, error indications from assets, and asset usage warnings.
• No data: Alerts can be generated when an asset stops reporting for a specified period (as set under Asset Properties).
• Start/Stop: Generate alerts when assets send start and stop reports.
• Accelerometer: Heavy braking, fast acceleration, hard cornering and tilt angle alerts.
• Low battery: Alerts occur when assets report low battery conditions.
• Main power: Generate an alert when main power is removed from an asset.
• Temperature: Send alerts when temperature sensor reports high or low values.
• Self-geofence: Includes self-geofence and tow alerts (motion with ignition off).
• After hours: Alerts are generated if an asset moves outside of its programmed work hours.
• Driver events: Includes driver logging events.

To enable email alerts for this user, enter one or more email addresses, then select the types of messages to be sent. Buttons are provided to send a test email and clear any waiting emails. The checkbox next to each email address defines whether it is active. Inactive addresses will not be sent any alerts, but will still be used for the sender white-listing feature

Note: if an address is entered without an ‘@’ character or domain, it will be treated as an SMS destination and sent to the Traksat SMS gateway. SMS emails are automatically formatted in a shortened format to fit within a 160 character limit. Adding an asterisk (*) to the end of an email address will cause server to send emails in the shortened format used for SMS addresses. This is useful if using a third party email to SMS gateway.

• Selected alerts: Send emails when any of the alerts selected on the Alerts block occur
• Low priority messages: Generate emails for low priority messages from assets.
• GPS positions: All incoming GPS reports will be sent as an email containing a NMEA GPS string.
• Data sent to assets: Send emails when messages or commands are sent to an asset.
• Send daily reports: Emails a daily summary and/or trip report to the user.
• Forward Simplex data: Option to forward incoming Globalstar Simplex data to this email address.
• Stopped Speed/Time: Settings used for generating daily trip reports.

The user’s time zone is shown at the bottom of the window. This zone is automatically set when the user logs in, and is used to format email timestamps to the user’s local time.

Note: enabling the “Low priority”, “GPS reports” or “Data sent” options may generate a large volume of messages.{{:webgate_platform: